Privacy Policy

Privacy Overview

Cezonal Solutions Private Limited respects the privacy of users who interact with our websites, applications, products and digital services. This policy describes the general types of information that may be processed and the purposes for which that information may be used.

Certain Cezonal products may provide additional privacy notices where their features require product-specific information or permissions.

Information We May Collect

Depending on the product or service you use, information may include details you provide directly, such as your name, email address, phone number, account information, support messages or information submitted through forms.

We may also receive technical and usage information such as device type, browser information, application activity, approximate network information, diagnostic data and interactions with features where reasonably required to operate, secure or improve a service.

How We Use Information

Information may be used to provide and operate our products, authenticate users, process requested actions, communicate service information, respond to support requests, improve functionality, maintain security and understand how our services are being used.

We aim to use information only for legitimate product, operational, security and business purposes consistent with the service being provided.

Device Permissions

Some applications may request device permissions when a feature requires them. Depending on the product, these may include location, camera, microphone, notifications, photos or other device capabilities.

Permissions are intended to support the relevant feature and can generally be managed through your device or browser settings. Disabling a required permission may prevent that feature from working correctly.

Information Sharing

We do not intend to sell personal information as a standalone business activity. Information may be shared when reasonably necessary to provide a requested service, comply with applicable law, protect users or systems, or work with service providers supporting our operations.

Third-Party Service Providers

Our products may rely on third-party providers for services such as cloud hosting, authentication, communications, analytics, maps, payment processing or other technical infrastructure.

Those providers may process information according to their own terms, privacy policies and contractual responsibilities.

Data Security

We use reasonable technical and organizational measures intended to protect information against unauthorized access, alteration, disclosure or loss. However, no internet-based service, transmission method or storage system can be guaranteed to be completely secure.

Data Retention

Information may be retained for as long as reasonably necessary to provide a service, maintain records, meet operational requirements, resolve disputes, prevent misuse or comply with applicable legal obligations.

Retention periods may differ depending on the type of information and the product or service involved.

Your Choices & Requests

Depending on the service and applicable law, you may be able to update certain account information, manage device permissions, control notification preferences or request assistance regarding information associated with your use of a Cezonal product.

Children's Privacy

Our general business website is not intended to knowingly collect personal information from children without an appropriate legal basis or required consent. Product-specific rules may apply where a service is designed for education or younger users.

Changes to This Privacy Policy

We may update this Privacy Policy as our products, practices or legal requirements change. The latest version will be made available on this page and the revision date will be updated when appropriate.

Privacy Questions

For questions or requests relating to this Privacy Policy, contact hr@cezonalsolutions.com.